You are working to design a new service for internal use across your organization. As part of your design efforts, you form a small team with relevant stakeholders from the human
resources, information technology, sales, and other relevant departments to ensure the service adequately meets each department’s needs and hope this results in great acceptance of the service when delivered. Which guiding principle best describes this scenario?

  • A

    Focus on value

  • B

    Collaborate and promote visibility

  • C

    Start where you are

  • D

    Keep it simple and practical

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