1

What is the purpose of the ‘monitoring and event management’ practice?

  • A

    Supporting the agreed quality of a service by handling all pre-defined, user-initiated service requests in an effective and user-friendly manner

  • B

    Systematically observing services and service components and recording and reporting selected changes of state identified as events

  • C

    Minimizing the negative impact of incidents by restoring normal service operation as quickly as possible

  • D

    Ensuring that all an organization’s projects are successfully delivered

تمامی حقوق برای IRANITIL محفوظ می باشد.

مشاوره تلفنی

درخواست مشاوره رایگان

مشاوره

در صورت نیاز به مشاوره می توانید فرم را تکمیل نمایید و یا با ما در ارتباط باشید.